Delivery Information

Thank you for shopping at Happy Chappy Outdoors. We pride ourselves in offering the highest quality in service to make your shopping experience enjoyable and as simple as possible.

We offer free delivery to NSW excluding some remote destinations (in this case a small delivery fee may be present). There will also be (in some cases) a small delivery fee for interstate.   Deliveries can be as fast as 2-3 days up to a few weeks depending on the location where the item is to be sent.

PLEASE NOTE:  There is a small delivery fee for ALL outdoor Wooden Garden Bridges.  Please email us and we can provide an estimate on the delivery fee to your address.

Deliveries will be through Australia Post or in some cases through a courier and all orders will be tracked with tracking numbers to ensure your delivery arrives to the correct destination.

All orders will be dispatched once full payment has been made and you will receive a confirmation email in regards to your order. You are also able to log onto your account through our website and keep up to date on the delivery status of your order ie, completed, dispatched, shipped.  It is also your responsbility to ensure that the correct address is given. Your order will only contain a packing slip. It will not contain an invoice, the invoice is emailed to the email address when placing the order as part of your confirmation email.

If you have any questions please do not hesitate to contact Happy Chappy Outdoors via our email sales@happychappyoutdoors.com or our contactus page on our website.